Countrywide Solutions of Florida, LLC ("Countrywide Solutions," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or providing your information to us, you agree to the practices described below.
Information We Collect
When you contact us or submit a form on our website, we may collect:
- Your name
- Your email address
- Your phone number
- Information about your property or financing needs that you choose to share with us
We collect this information only when you voluntarily provide it — for example, by completing our contact form or reaching out to us directly.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and provide the services you request
- Communicate with you about your property or financing situation
- Send you information, updates, and follow-ups related to your request, including by phone, email, and SMS text message where you have consented
- Operate, maintain, and improve our services
SMS / Text Messaging Consent
By providing your phone number and opting in through our website or in writing, you consent to receive SMS text messages from Countrywide Solutions of Florida, LLC related to your inquiry, property, or financing request.
- Message frequency varies based on your interaction with us.
- Message and data rates may apply according to your mobile carrier plan.
- You can opt out at any time by replying STOP to any message. After you send STOP, you will receive one final confirmation message and will not receive further texts unless you opt in again.
- For help, reply HELP or contact us at Kent@countrywidesolutionsfl.com.
- Consent to receive text messages is not a condition of any purchase or service.
We do not sell or share your information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only with trusted service providers who help us operate our business (such as communication or hosting platforms), and only to the extent necessary to provide our services. These providers are required to protect your information and may not use it for their own purposes. As stated above, SMS opt-in and consent data is never shared with any third party.
Data Security
We take reasonable measures to protect the information you provide against loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may opt out of SMS messages at any time by replying STOP. You may request that we update or delete your information by contacting us at the email below.
Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us at:
Countrywide Solutions of Florida, LLC
Email: Kent@countrywidesolutionsfl.com